EXCHANGE & RETURNS
The Textile Studio are happy to exchange or refund your purchase if you are not completely Happy with your item. We will refund your purchase within 28 calendar days providing the items are undamaged and you can supply a receipt. (Postage costs will not be refunded unless the product is faulty). This does not effect your statutory rights. Please contact us within 14 days of receiving your order stating:
1. Your reason for return of goods .
2. Your original order number.
3. Full Contact details including postal address and a telephone number.
The Textile Studio will send out your order in the shortest possible time where items are in stock. If there are stock shortages through circumstances beyond our control we may need to extent our 14 day period.This does not effect your right to cancel any order already placed and receive a full refund to the value of the cancelled order.